El Al passenger buys ticket to L.A., but ends up in New York

I have slavishly copied the headline of that article. The article in question busily exposes what they call "series of errors at national carrier".

A passenger with a ticket for an El Al flight to Los Angeles mistakenly boarded a flight to New York at Ben-Gurion International Airport, and neither he nor the crew discovered the mix-up until the plane had landed in the United States.

However, they skip what would seem to be the main problem: isn't it advisable to set up a list of minimal requirements for a person who requests a passport? Let alone one who orders a ticket?